Fixing simple device problems (basic troubleshooting)
Aligned to CSTA-CS — CSTA K-12 Computer Science Standards.
What this lesson teaches
Sometimes a device does not work the way we want, and that is okay. We can stay calm and try simple fixes one at a time, like checking that it is turned on, making sure it is plugged in, or closing an app and opening it again. If your fixes do not work, the smart next step is to ask a trusted grown-up for help.
Worked example
Imagine your tablet screen is dark. First you check: is it turned on? Then: does it need to charge? You plug it in, wait, and try again, just like checking why a flashlight will not light up.
Practice questions
- What is the first thing to check if a device will not turn on?
- Name one calm fix to try before asking for help.
- Who should you ask when your fixes do not work?
Watch the lesson
Every lesson comes with a video taught in English and Spanish — the same video the QR code in the printed workbook opens.
▶ Watch this lessonEn español
Cómo resolver problemas sencillos con dispositivos (solución básica de problemas)
A veces un dispositivo no funciona como queremos, y está bien. Podemos mantener la calma y probar soluciones sencillas una a la vez, como verificar que esté encendido, asegurarnos de que esté conectado a la corriente, o cerrar una aplicación y volver a abrirla. Si ninguna solución funciona, el siguiente paso inteligente es pedirle ayuda a un adulto de confianza.
Ejemplo: Imagina que la pantalla de tu tableta está oscura. Primero verificas: ¿está encendida? Luego: ¿necesita cargarse? La conectas, esperas y vuelves a intentarlo, igual que cuando revisas por qué una linterna no enciende.
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